Returns & Refunds Policy

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We offer a 30-day return window from the date you receive your order. If 30 days have passed since delivery, unfortunately, we can’t accept a return request.

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To be eligible for a return, your item must be in the same condition in which you received it—unworn/unused, with original tags, and in its original packaging. Proof of purchase (such as a receipt or order confirmation) is also required.

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To initiate a return, please contact us at srfuels@yahoo.com. All returns will be collected from your location once approved.

If your return is accepted, we will schedule a collection and provide further instructions.

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For any return-related queries, feel free to reach us at srfuels@yahoo.com.

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Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and resolve it promptly.

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Non-Returnable Items
We do not accept returns for certain item categories, including:

• Perishable goods (e.g., food, flowers, or plants)

• Custom or personalised items

• Personal care products (e.g., beauty items)

• Hazardous materials, flammable liquids, or gases

• Sale items or gift cards

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If you’re unsure whether your item qualifies, contact us before attempting a return.

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Exchanges
Need a different item? The quickest way is to return the original item (if eligible) and place a new order once the return is accepted.

Refunds

Once we receive and inspect your return, we’ll notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.